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SHOPPING

Can I save my cart and come back to it later?

Unfortunately this isn't possible as styles can sell out quickly. If you do leave your shopping cart open or minimised and return later, when you go to finalise your order, any changes to availability will adjust on your cart then.

How do I use my gift card?

When a gift card is purchased via our website, a card/coupon number will be automatically emailed either to you, or you can nominate a person via their email that you wish to gift the card to. Each time you, or the lucky recipient, place an online or

When does my gift card expire?

Your gift card automatically expires 12 months from the date of purchase. Any money left on the card will become null and void at this time.

When does the current sale end?

The current sale will be running up until the specified date mentioned in our promotions. Make sure to take advantage of the sale prices before the end date.

What do I do if my discount code did not apply during payment?

If your discount code didn’t work at checkout, no worries – just reach out, and we’ll help you sort it! Keep in mind, though, if there’s already a promo like a Percentage Style or Bundle Sale on your order, you can’t stack another code on top. But do

I haven't received my package and believe it may be sent back. What should I do?

If you haven't received your package and suspect it has been returned to us, you will need to contact the post office to inquire further. If the package has been sent back to us, we will be unable to process a refund or send another order until it ar

What should I do if my order says 'Out of Stock' when I try to pay an invoice?

If you are attempting to pay an invoice and receive an 'Out of Stock' message that prevents you from completing your payment, this may be a technical issue on our end. Please get in touch with our customer service, and we would be happy to fix the is

Can I order 2 different sizes or colours in the bundles?

While our online store doesn’t support ordering two different sizes for bundles or mixing colours, we’d love to help! Just shoot us an email at [email protected] with the colours and sizes you're after, and we’ll be happy to process

My order hasn't dispatched yet, can I change it?

If you need to update your order, please email us at [email protected] or call us on 07 5449 0232 as soon as possible. We’ll do our best to make changes, provided your order hasn’t already been packed.

Where can I see and try on your shoes?

The best place to view and try on our full range is at our holster boutique in Noosa, where we stock every style. While our shoes are also available at stockists across Australia, they may not carry the entire range. If you’re after a particular styl

How do I redeem my store credit?

Your store credit will be sent to you via email in the form of a coupon code. To apply the store credit as payment, simply enter the code at checkout. Happy shopping!