SHOPPING
Can I save my cart and come back to it later?
Your cart will remember the styles you’ve added, but heads up—it doesn’t reserve stock for you. If you leave your cart open or minimised and come back later, the availability might change by then. When you’re ready to check out, your cart will update
How do I use my gift card?
When you buy a gift card on our website, the card number will be emailed straight away—to you or directly to the lucky person you want to gift it to. To use it, just pop the gift card number into the “Discount code or gift card” box at checkout. Easy
When does my gift card expire?
Gift cards are valid for 3 years from the date of purchase. Any remaining balance will expire once the card reaches its expiry date. A Store credit Gift Card issued separately (for example, as a return credit) is valid for 12 months from the date it
What do I do if my discount code did not apply during payment?
If your discount code isn’t applying at checkout, please double-check that it has been entered correctly before completing your order. Most discount codes cannot be combined with other offers or promotions. Unfortunately, we’re unable to refund or ap
I haven't received my package and believe it may be sent back. What should I do?
If you haven't received your package and suspect it has been returned to us, you will need to contact the post office to inquire further. If the package has been sent back to us, we will be unable to process a refund or send another order until it ar
My order hasn't dispatched yet, can I change it?
Once an order has been placed, it is quickly processed to ensure the fastest possible dispatch. For this reason, we’re unable to cancel or make changes once an order is confirmed. This includes updates to size, colour, style, or delivery address.
Where can I see and try on your shoes?
The best place to view and try on our full range is at our holster boutique in Noosa, where we stock every style. While our shoes are also available at stockists across Australia, they do not carry the entire range. If you’re after a particular style
How do I redeem my store credit?
Your store credit will be sent to you via email in the form of a coupon code. To apply the store credit as payment, simply enter the code at checkout. Happy shopping!