Have you received the shoes I returned?Updated 6 months ago

We always suggest that our customers return any shoes via a traceable source. With the tracking information it will tell you exactly when your shoes are received by us. If you send the shoes via an untraceable source or have lost the tracking number, please complete the enquiry form at this link to confirm whether or not we have received them. Unfortunately we are unable to take responsibility for any lost parcels without tracking details confirming they were delivered.

We process returns within 1-5 business days.