Please refer to our Returns Policy for full details and instructions on how to return your item/s.
We're more than happy to exchange your shoes for a different size for you. :). Simply follow the prompts at this link: https://360.postco.co/holsterfashion. Once we receive your shoes, we will send out the new size you require. If you’re after a diff
We ask that customers cover the cost of return postage. If you want to exchange to another size, we will cover the cost of sending out the exchange pair. If your shoes are damaged or defective and inside warranty you can initiate a warranty return vi
We always suggest that our customers return any shoes via a traceable source. With the tracking information it will tell you exactly when your shoes are received by us. If you send the shoes via an untraceable source or have lost the tracking number,
Sale items are eligible for exchange or store credit only. Refunds are available for full-priced items.
Once we receive your return, we’ll aim to process your refund or store credit within 1-5 business days. If approved, you’ll receive a confirmation email as soon as it’s processed. Refunds will go back to your original payment method, and for credit c
If the shoes have been worn, we're unable to offer a replacement or refund. However, if they’ve only been tried on, feel free to return them using the link below. https://360.postco.co/holsterfashion.
Our EVA slides are made from expanding foam, and due to the nature of the EVA air foam injection (which is what makes our shoes so soft and light), there can occasionally be slight variations in sizing. While our factory aims to keep this variance wi
We’re very sorry if there’s been an error with your order! Please start a warranty return using the link below and include a photo of the incorrect item. We’ll then send you a return label. https://360.postco.co/holsterfashion
All refunds are processed to your original payment method. If you paid with Afterpay, the refund will go directly to your Afterpay account.
Simply initiate a return using the link below. We’re happy to exchange your shoes for another size! If you need them in a hurry, we recommend returning them for a refund (for full-priced items only) and placing a new order online. https://360.postco.
We’re so sorry to hear you’ve had an issue with your holsters! Please email photos of the faulty shoes along with your purchase details to [email protected].
Our slides are crafted from soft, squishy foam that's heat-sensitive, so they shouldn't be exposed to direct sunlight or extreme heat. If your slides have accidentally shrunk, please email a photo and your purchase details to customer.service@holster
Yes, you’re welcome to return your shoes directly to our Noosa Boutique at 5/55 Gateway Drive, Noosaville. Our team will be happy to assist you with your return in-store. Please note that returns cannot be processed through our independent stockists,
We’re sorry to hear that you received a faulty item! We want to make it right for you. Please start a warranty return using the link below and include a photo of the faulty item. We’ll send you a return label to make the process as easy as possible.